Privacy

e777 Privacy Policy — Your Data, Your Rights

e777 collects only what it needs, protects what it holds, and never sells your personal data to anyone. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. It's written in plain language — no legal jargon designed to confuse.

Last Updated: January 2025
Privacy at a Glance

Six core commitments e777 makes to every Bangladesh player on data privacy.

We Never Sell Your Data

e777 does not sell, rent, or trade your personal information to third-party marketers. Your data stays within the e777 ecosystem and is shared only where legally required or operationally necessary to run your account.

Encrypted End-to-End

All data transmitted between your device and e777 servers is protected by TLS 1.3 encryption. Stored data — including payment details and identity documents — is encrypted at rest using AES-256 standards.

You Control Your Data

You can request a copy of all data e777 holds about you, ask us to correct inaccurate information, or request deletion of your account and associated data at any time by contacting our support team.

Minimal Data Collection

e777 collects only the data that is genuinely needed to operate your account, process payments, verify your identity, and comply with legal obligations. We don't collect data just because we can.

Clear Retention Limits

e777 retains your data only for as long as necessary. Account data is kept for the duration of your account plus a legally required retention period. Data is securely deleted when it is no longer needed.

Breach Notification

In the unlikely event of a data breach that affects your personal information, e777 will notify you promptly by email and take immediate steps to contain the breach and protect affected accounts.

01 Who We Are

e777 is an online gaming platform operating at e777.bid, serving players primarily in Bangladesh. When this Privacy Policy refers to "e777", "we", "us", or "our", it means the e777 platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the e777 website at e777.bid, the e777 mobile app, and any communications between you and the e777 support team. It covers every registered player and every visitor to the e777 platform, regardless of whether they have created an account.

e777 acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring it is handled lawfully, fairly, and transparently.

Our Commitment: Privacy at e777 isn't a legal formality — it's a genuine commitment to the players who trust us with their personal and financial information. We treat your data the way we'd want our own data treated.

02 Data We Collect

e777 collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party service providers such as payment processors and identity verification services.

Data you provide directly:

  • Full legal name, date of birth, and gender (collected at registration)
  • Email address and mobile phone number
  • Residential address
  • Government-issued photo ID and proof of address (collected during KYC verification)
  • bKash or Nagad account number (collected when you make a deposit or withdrawal)
  • Communications you send to the e777 support team

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on each page, and navigation paths through the platform
  • Game session data including games played, stakes, and session duration
  • Login timestamps and session activity logs

Data received from third parties:

  • Identity verification results from KYC service providers
  • Transaction confirmation data from bKash and Nagad
  • Fraud screening results from payment security providers
What We Don't Collect: e777 does not collect your mobile banking PIN, your national ID card number beyond what is required for KYC, or any biometric data. We will never ask for your bKash or Nagad PIN through any channel.

03 How We Use Your Data

Every piece of data e777 collects has a specific, documented purpose. We do not use your data for anything beyond what is described below. The table below maps each data type to its purpose and the legal basis for processing it.

Data Type Purpose Legal Basis
Name, date of birth, address Account creation and identity verification Contract performance
Email address, phone number Account communications, security alerts, support Contract performance
Government-issued ID KYC verification and anti-money laundering compliance Legal obligation
Payment account details Processing deposits and withdrawals Contract performance
IP address, device data Fraud prevention, security monitoring Legitimate interest
Game session data Responsible gaming monitoring, dispute resolution Legal obligation / Legitimate interest
Browsing behaviour on platform Platform improvement, personalised game recommendations Legitimate interest / Consent

e777 may also use aggregated, anonymised data — data from which all personal identifiers have been removed — for internal analytics and platform improvement. This data cannot be used to identify any individual player.

04 Legal Basis for Processing

e777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract Performance: Processing that is necessary to create and manage your e777 account, process your deposits and withdrawals, and deliver the gaming services you have signed up for.
  • Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responses to lawful requests from regulatory authorities.
  • Legitimate Interest: Processing that serves e777's legitimate business interests — such as fraud prevention, platform security, and improving the player experience — where those interests are not overridden by your privacy rights.
  • Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have given explicit consent. You can withdraw consent at any time.
Your Right to Object: Where e777 processes your data on the basis of legitimate interest, you have the right to object to that processing. Contact our support team to raise an objection and we will review it promptly.

05 Data Sharing

e777 does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle your data securely and in accordance with this Privacy Policy.

  • Payment Processors (bKash, Nagad): We share your payment account details with your chosen mobile financial service provider solely to process deposits and withdrawals. e777 does not store your full payment credentials on its own servers.
  • KYC Verification Providers: Your identity documents are shared with our third-party KYC verification partner to confirm your identity. This is a legal requirement and cannot be waived.
  • Fraud Prevention Services: Transaction data and device information may be shared with fraud screening services to protect your account and the platform from fraudulent activity.
  • Regulatory Authorities: e777 will share data with law enforcement agencies, financial regulators, or other government bodies when required to do so by law or by a valid legal order.
  • Business Transfers: In the event of a merger, acquisition, or sale of the e777 business, your data may be transferred to the acquiring entity. You will be notified of any such transfer before it takes place.
No Marketing Sharing: e777 will never share your personal data with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from e777 and only if you have opted in to receive them.

06 Cookies & Tracking

e777 uses cookies and similar tracking technologies to make the platform work correctly, keep you logged in between sessions, and understand how players use the platform so we can improve it. The cookies e777 uses fall into three categories:

  • Essential Cookies: These are required for the platform to function. They manage your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics Cookies: These help e777 understand which pages and games are most popular, how long players spend on different parts of the platform, and where technical issues occur. Analytics data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.
  • Preference Cookies: These remember your platform settings — such as your preferred game view or notification preferences — so you don't have to reset them every time you log in. These are optional and can be cleared through your browser.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will affect your ability to use the e777 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

07 Data Retention

e777 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the legal requirements that apply to it.

  • Account Data: Retained for the duration of your account plus five years after closure, in line with standard financial record-keeping requirements.
  • Transaction Records: Retained for seven years from the date of each transaction to comply with anti-money laundering regulations.
  • KYC Documents: Retained for five years after account closure or the date of the last transaction, whichever is later.
  • Support Communications: Retained for three years from the date of the last communication.
  • Analytics Data: Anonymised and aggregated after 13 months. Anonymised data may be retained indefinitely as it cannot be linked to any individual.

When data reaches the end of its retention period, it is securely deleted or anonymised. e777 conducts regular data audits to ensure that no personal data is retained beyond its required retention period.

08 Data Security

Protecting your personal and financial data is one of e777's highest operational priorities. The platform employs multiple layers of security to guard against unauthorised access, data breaches, and fraud.

  • All data in transit is protected by TLS 1.3 encryption — the same standard used by major banks.
  • All data at rest is encrypted using AES-256, including stored identity documents and payment records.
  • Access to player data within the e777 team is restricted on a strict need-to-know basis. Staff who do not need access to your data cannot access it.
  • e777 servers are hosted in secure data centres with physical access controls, 24/7 monitoring, and regular security audits.
  • e777 conducts regular penetration testing and vulnerability assessments to identify and address security weaknesses before they can be exploited.
  • Two-factor authentication is available for all player accounts and is strongly recommended.
Your Role in Security: The strongest security systems can be undermined by weak passwords or shared credentials. Use a unique, strong password for your e777 account, enable two-factor authentication, and never share your login details with anyone — including e777 support staff.

09 Your Rights

As an e777 player, you have the following rights over your personal data. To exercise any of these rights, contact the e777 support team at [email protected]. e777 will respond to all data rights requests within 30 days.

Right of Access

Request a copy of all personal data e777 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format for transfer elsewhere.

Right to Object

Object to processing based on legitimate interest, including direct marketing.

10 Children's Privacy

e777 is strictly an adults-only platform. The minimum age to register and play at e777 is 18 years. e777 does not knowingly collect personal data from anyone under the age of 18.

If e777 discovers that a player is under 18, the account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus amounts already wagered. Any personal data collected from an underage player will be deleted as soon as the account is closed.

If you believe that a minor has registered an account at e777, please contact our support team at [email protected] immediately. We take underage gaming seriously and will act on all reports promptly.

11 Changes to This Policy

e777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes — such as new types of data collection or new sharing arrangements — e777 will notify registered players by email before the changes take effect. For minor changes, the updated policy will be published on this page without a separate notification.

Continued use of the e777 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

Stay Updated: Bookmark this page and check it periodically. The "Last Updated" date at the top will always tell you when the policy was last revised.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how e777 handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 24 hours.

  • Email: [email protected]
  • Live Chat: Available through your e777 account after login — average response time under 3 minutes.
  • FAQ: Common privacy questions are answered at /faq.

For formal data rights requests — such as access requests or erasure requests — please email us with the subject line "Data Rights Request" and include your registered email address and the specific right you wish to exercise. We will acknowledge your request within 48 hours and complete it within 30 days.

Play at e777 With Confidence

Your data is protected, your privacy is respected, and your winnings are yours. Join thousands of Bangladesh players who trust e777 every day.